Privacy Policy

Your privacy matters to us. Learn how we protect and handle your personal information.

At Edupara, we understand that your privacy is fundamental to building trust in our financial education platform. This comprehensive privacy policy explains how we collect, use, store, and protect your personal information when you interact with our services at edupara.com. We're committed to transparency and want you to feel confident about how your data is handled throughout your learning journey with us.

Information We Collect

Personal Information You Provide

When you register for our platform or contact us, we collect information that you voluntarily provide. This includes your name, email address, phone number, and any other details you share when creating your account or participating in our programs. We also collect information when you communicate with our support team or provide feedback about our services.

Contact details including name, email, and phone number
Account credentials and profile information
Learning preferences and educational background
Communication records and support interactions
Payment information for premium services

Automatically Collected Information

Our platform automatically collects certain technical information to improve your experience and ensure our services function properly. This includes your IP address, browser type, device information, and how you navigate through our website. We use this data to optimize our platform's performance and provide personalized learning recommendations.

Important Note: We never collect sensitive financial information such as bank account details or credit card numbers directly. All payment processing is handled through secure third-party payment processors who maintain their own privacy and security standards.

How We Use Your Information

Your information helps us deliver personalized financial education and improve our services. We use your data to create customized learning paths, send relevant educational content, and provide customer support. Additionally, we analyze usage patterns to enhance our teaching methods and develop new educational resources that better serve our community's needs.

Providing and personalizing our educational services
Communicating important updates and educational content
Processing payments and managing your account
Improving our platform through analytics and user feedback
Ensuring platform security and preventing fraud
Complying with legal obligations and regulations

Information Sharing and Disclosure

We respect your privacy and don't sell your personal information to third parties. However, we may share your information in specific circumstances to provide our services or comply with legal requirements. When we do share information, we ensure it's done securely and only with trusted partners who maintain similar privacy standards.

Service Providers

We work with carefully selected third-party service providers to deliver our educational platform. These providers help with payment processing, email communications, data analytics, and technical infrastructure. All service providers are contractually bound to protect your information and can only use it for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by law, legal process, or government request. This includes situations where disclosure is necessary to protect our rights, prevent fraud, ensure platform security, or comply with Israeli privacy regulations and international data protection laws.

Data Security and Protection

Protecting your personal information is a top priority for us. We implement multiple layers of security measures including encryption, secure servers, and regular security audits. Our technical team continuously monitors for potential threats and updates our security protocols to address emerging risks in the digital landscape.

SSL encryption for all data transmission
Secure cloud storage with regular backups
Access controls limiting who can view your information
Regular security assessments and updates
Employee training on data protection practices

Your Privacy Rights

You have significant control over your personal information and how we use it. These rights ensure you can make informed decisions about your data and maintain your privacy preferences. We've designed our systems to make it easy for you to exercise these rights whenever needed.

Access and Portability: You can request a copy of all personal information we hold about you in a commonly used, machine-readable format. This allows you to understand what data we have and transfer it elsewhere if desired.

Correction and Updates

If any of your personal information is inaccurate or outdated, you can update it directly through your account settings or contact us for assistance. We want to ensure our records are accurate and reflect your current information.

Deletion Rights

You can request deletion of your personal information, subject to certain legal and operational requirements. When you delete your account, we remove your personal data while retaining anonymized usage statistics that help us improve our services for other users.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information is typically retained while your account is active and for a reasonable period afterward to accommodate potential reactivation. Financial records and transaction data may be retained longer to comply with accounting and tax regulations.

International Data Transfers

As our platform serves users internationally, your information may be transferred to and processed in countries other than Israel. When this occurs, we ensure appropriate safeguards are in place to protect your information according to applicable data protection standards. We only transfer data to countries with adequate privacy protections or under specific legal frameworks that guarantee your rights are maintained.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small files help us remember your preferences, analyze site usage, and improve our services. You can control cookie settings through your browser, though disabling certain cookies may limit some platform functionality.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform. We encourage you to review this policy regularly to stay informed about how we protect your information.

Privacy Questions or Concerns?

Contact our privacy team at info@edupara.com

Call us at +97239515253

Mail: Bialik St 162, Holon, Israel

Last updated: December 2024